Privacy Policy

At FlexGym, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the app or website.

1. Information We Collect

We may collect the following types of information:

Personal Data: When you sign up for our services, we collect personal data such as your name, email address, phone number, and payment information.

Usage Data: We automatically collect information about your interaction with the app or website, such as IP address, browser type, device information, and activity logs.

Location Data: With your explicit consent, we may collect location information to offer personalized services, such as nearby gym locations or specific workout schedules.

2. How We Use Your Information

We use the information we collect for various purposes, including:

•To provide and maintain the app and website.

•To process transactions, such as gym membership payments or class bookings.

•To personalize your experience, including offering tailored workout suggestions and promotions.

•To improve customer service and provide technical support.

•To communicate with you about updates, promotions, and offers.

3. How We Share Your Information

We do not sell or trade your personal information to third parties. We may share your information:

With service providers: To assist us with running the app or providing services (e.g., payment processors, cloud storage services). These third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.

For legal reasons: When required by law, such as to comply with a legal obligation or protect the rights and safety of FlexGym and its users.

4. Data Security

We use a range of technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

•The right to access, correct, or delete your personal information.

•The right to object to or restrict the processing of your data.

•The right to withdraw consent for data processing at any time.

You can exercise these rights by contacting us at the information provided below.

6. Tracking and Data Collection

We do not track users across third-party websites or applications for advertising purposes. If we engage in any such tracking in the future, we will request your explicit consent in compliance with Apple’s App Tracking Transparency (ATT) framework. You will have the option to opt-in or opt-out of such tracking within the app.

7. Third-Party Links

Our app and website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the following information:

FlexGym

Phone: +383 (0) 46 777 333

Email: info@flexgym-ks.com